Privacy Policy

FlirtVault Ltd. (“we”) respects your privacy. This Privacy Policy explains how we collect, use, and protect personal data when you use FlirtVault at flirtvault.com.

1. Data we collect

  • Account data: email address and subscription/access identifiers provided through our authentication partner.
  • Usage data: chat messages, persona interactions, credit balance and purchase history.
  • Technical data: IP address, browser type, device information, and cookies (see Cookie Policy).
  • Payment data: transaction references and amounts; full card details are processed by our payment provider and not stored by us.

2. How we use data

We use your data to: provide and improve the service; authenticate you; process credit purchases; prevent fraud and abuse; comply with legal obligations; and communicate service-related notices. AI conversations are processed to generate replies. We do not sell your personal data.

3. AI processing

Messages you send may be transmitted to third-party AI providers to generate responses. We instruct providers to process data only to deliver the service. Do not share sensitive personal information (e.g. government IDs, passwords, health records) in chats.

4. Legal bases (EEA/UK)

Where GDPR applies, we rely on: contract (providing the service); legitimate interests (security, analytics, improvement); and consent where required (e.g. non-essential cookies).

5. Retention

We retain data only as long as needed for the purposes above, or as required by law. You may request deletion subject to legal and operational requirements (e.g. fraud prevention, accounting).

6. Sharing

We may share data with: hosting and infrastructure providers; payment processors; AI service providers; authentication partners; and authorities when legally required. All processors are bound by contractual confidentiality and security obligations.

7. International transfers

Data may be processed outside your country. Where required, we use appropriate safeguards (e.g. Standard Contractual Clauses).

8. Your rights

Depending on your location, you may have rights to access, rectify, erase, restrict, object, port data, and withdraw consent. Contact support@flirtvault.com. You may lodge a complaint with your local data protection authority.

9. Security

We use technical and organisational measures including encryption in transit, access controls, and secure session handling. No method of transmission over the internet is 100% secure.

10. Children

FlirtVault is strictly for adults 18+. We do not knowingly collect data from anyone under 18. If you believe a minor has used the service, contact us immediately.

11. Contact

Data controller: FlirtVault Ltd., 123 Example Street, Valletta, Malta. Email: support@flirtvault.com.

Last updated July 6, 2026.